Warranties to protect your customer's assets.

The range of protection offered by your Best Warranty product is different depending on what exactly you're looking to insure, but generally we'll cover your possession against:

• Accidental damage (for example deep scratches or broken table legs)
• Accidental staining (so if you spill a glass of wine on your sofa, you're sorted)
• Mechanical failure (like if the reclining mechanism of a chair breaks)
• Electrical failure (so if your washing machine breaks down, you don't have to worry)

For a full list of what's included in your Best Warranty cover, check the policy documents you received when you bought your plan.

A full list of policy exclusions can be found in the policy wording you were sent at purchase, but at a glance, we don't cover:

• Wear, tear, and natural changes (like colour loss or hairline marks)
• Pet damage (so maybe keep your cats and dogs away from the sofa)
• Build-up of stains, odours, and gradual damage (which means you should report any staining ASAP)
• Situations outside of our control (including use of the furniture outside the UK and use of the furniture in business premises)

If your furniture has been damaged and you need to claim on your Best Warranty plan, you should first check your policy documents to be sure that the loss or damage is covered. Make sure you read our 'What is not covered' and policy exclusions/conditions carefully. If you are sure that your claim is valid, you can submit it through our online claims portal or by contacting our customer support team. They will guide you through the process and let you know what information and documentation you'll need to provide.

Best Warranty offers three types of warranty policy:

1. Standard Furniture Insurance, which is designed for indoor furniture like sofas, tables, and bedframes
2. Outdoor Furniture Insurance, which (as you can no doubt tell from the name) covers things like garden furniture
3. Accidental Damage & Extended Warranty Insurance for Electricals, which will protect things like your washing machine, your fridge, or your TV

The policy that's the best fit for you will depend on what you're looking to protect. If you're looking to insure multiple different kinds of furniture at once, you can have multiple Best Warranty policies at one time.

No, Best Warranty plans are not transferrable because they've been designed for the furniture and policyholder they were bought for. If you're looking to protect a new piece of furniture or buy a policy linked to someone other than yourself, you'll need to purchase a completely new Best Warranty plan entirely.

If you've invested a fair amount of money into a piece of furniture - be it a sofa, a patio set, or even your fridge - then getting warranty cover with Best Warranty is a good idea. We spend so much on the things that fill our homes and they can so easily be damaged by the rigours of day-to-day life, especially if you have a young family or a lot of roommates. With a Best Warranty product, you can rest comfortably with the knowledge that if your things were damaged, you wouldn't have to take a chunk out of your savings to replace them. Instead, you'd be entitled to quick repair or replacement through us - which takes a fair bit of the bother out of the whole process, we think.